Feature Pause
When users exhaust the number of tokens or credits available during a given billing period, we will pause access to a given feature. A system flag will be set to prevent future usage on your app.
Account Pause
If users fail to complete a payment, their account will be automatically paused. You can also manually go into a user account and pause access.
Suspend Usage
To prevent usage events from processing against a balance account, you can suspend usage tracking on an account-by-account basis or globally. While usage processing is suspended, events streamed to Fermata will be held in a suspension queue. You can chose to void or replay these events when you resume usage processing.
Suspend Payment Capture
To prevent additional billing actions from being processed, you can chose to suspend all billing actions. During this time, all automated payment capture events will be skipped. Usage events will continue to process as normal during this time. When you are ready to resume payment capture, you’ll be able to void or process the skipped payment captures.
Credit Blocking
When customers exceed their credit limit, automated or manual credit freezes can be applied. While applied, users will not be able to complete any action on your platform until a payment is made. This will act similarly to an account pause, however it will automatically lift when payments brings the balance below the credit limit.
